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Privacy Policy

LVFurnitureDirect takes pride in their privacy policy and we are committed to respecting your privacy and security.  All contact information provided by the user is used solely for the purpose of completing the order.  This includes email address, telephone number, and address. Financial information including credit card numbers, expiration dates and billing address is kept secure and used only for the immediate customer order.

If you have any questions or concerns, please feel free to contact Customer Service at:

LV Furniture Direct
3336 Spring Mountain Rd
Las Vegas, NV 89102
Phone: 702-221-9880
Fax: 702-220-7310
Email: customersupport@lvfurnituredirect.com

Your Information

LV Furniture Direct will collect your information for the sole purpose of:

 

  1. Process your order
  2. Contact you about the status of an order
  3. Send you catalogs or promotional offers that may be of interest to you
  4. Send you email promotions
  5. Contact you regarding product stock and availability

Notify you of delivery time


Upon government request or in a response to a court order we are required by law to disclose specific information.  We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Policy Changes

LV Furniture Direct reserves the right to change our Privacy Policy at any time. In the event that we modify our current policy, we will post these changes on our website. We encourage you to review our privacy policy periodically.

Questions or Comments? For questions, comments or assistance, we invite you to contact us.

Warranty
LV Furniture Direct provides a minimum manufacturer's warranty on all items up to 30 days from the invoice date.  Manufacturer warranties may differ and provide extended warranties.  Please see manufacturer warranty and contact manufacturer for further details.  This warranty covers all manufacturers' defects within 30 days of delivery but does not cover damage resulting from misuse like exposure to extreme temperature, negligence, wrong assembly, accidental wear and tear, unauthorized repair, etc.

Exchange
LV Furniture Direct will exchange your item for same or similar if for any reason you are not satisfied.  This will apply only to the point of delivery.  After signing the invoice, all exchanges must be made within 2 days and are subject to a 20% restocking fee. All items must be in the original factory packaging the same way it was received.  LV Furniture Direct will schedule a pickup of the items at the next available opportunity.

Refund
LV Furniture Direct will refund your item if for any reason you are not satisfied.  All refunds must be made within 2 days of receiving the item.  Refund's will be made in full minus a 20% restocking fee. All items must be in the original factory packaging the same way it was received.  LV Furniture Direct will schedule a pickup of the items at the next available opportunity.

***FINISH AND FABRIC COLOR OF ITEM(S) MAY VARY SLIGHTLY DEPENDING ON COMPUTER MONITOR. PLEASE CONTACT US IF YOU NEED FURTHER CLARIFICATION OF COLOR.